This item is non-returnable unless damaged.One ringy-dingy...in this age of smart phones our old fashioned crank phone is a blast from the past! Insert your coin into the slot at the top and turn the crank just as grandpa did to place a call. The bells will ding and your coin will be safely deposited below. Pick-up the ear piece with attached cord so you can "complete your call" by speaking into the mouth piece receiver. No long distance calls accepted! Whether you're an antique toy bank collector or just teaching kids the value of money, our Design Toscano mechanical, heavyweight coin bank, cast in foundry iron and authentically hand-painted, is a clever gift and a wonderful desktop collectible. 6"Wx4½"Dx6½"H. 4 lbs.